Users Reporting Issues Generating AI Messages in Client Outreach and Client Engagement

Incident Report for FitGrid

Resolved

This incident has been resolved.
Posted Nov 08, 2023 - 11:20 EST

Monitoring

Issues with OpenAI has been resolved, we will continue to monitor as services fully recover.
Posted Nov 08, 2023 - 10:46 EST

Investigating

OpenAI is experiencing an outage which is impacting AI messages in Client Outreach and regenerating messages in Client Engagement.
Posted Nov 08, 2023 - 10:35 EST
This incident affected: FitGrid Studio Web App.